Group 10
Responsibilities

  • Answering e-mails, phone calls from HCP and non-HCP in local languages French/German/ English.
  • Be able to conduct Pharmacovigilance (PV), Medical Information (MI) and Product Quality Control (PQC) cases.
  • Be the main contact for clients: reporting to client, KPI, invoicing
  • Writing SOP/WPD
  • Summary drafting of bibliographic research (adhoc)
  • Be on duty.

Group 12
Profile

  • Education: Preferably with a scientific background (or Medical secretary possible)
  • Experience: equivalent experience in the pharma industry (2 to 3 years)
  • Languages: German (Native oral & written), French (Professional proficiency oral & written), English (Professional proficiency oral & written). Language skills will be tested during interview.
  • Technical skills:
    • Excellent Microsoft office skills
    • Good telephony skills (fluent/comfortable on the phone)
    • Comfortable working with CRMs (customer relationship management)
    • Salesforce knowledge is a plus
    • Bibliographic research + summary drafting is a plus
  • Additional experience:
    • Other European language is a plus
    • Cross-functional collaboration in a plus
    • Good organizational skills
    • Positive attitude
    • Good communication
    • Willingness to learn (job related and software related)
    • Team player
    • Pro-active thinker
    • Stress resistant
We’re looking for a polyvalent hard working team player with an interest for Vigilance and Medical Information and who’s not scared to face stressful circumstances. The person we’re looking for is autonomous and able to organize him/herself to juggle between different tasks. Good communication skills via phone and drafting of summaries from bibliographic research is a plus!

Medical Information Officer/Specialist German - VAF174

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