Case Management Team Lead 350

ProductLife Group is looking for a Case Specialist Team Lead to join our dynamic team to contribute to the activities performed in the Hub:

Group 10
Responsibilities:

  • Plans the workload.
  • Assigns the tasks on a timely manner
  • Organize the planning and monitoring of one specific project
  • Check that all files are properly handled as the day progresses and ensure that the workload is reorganized as necessary
  • Ensure the line management of Case Specialist team
  • Follow up with trainings and development plan of team
  • Perform QC and medical evaluation
  • To be accountable for the activities entrusted for the position.
  • Participate in the implementation of processes related to the project

Group 10
Education and Experience

  • Pharmacy Graduate/ Bachelor’s degree- scientific background
  • Experience in coordinating workload and activity management.
  • Min 1 year PV case processing experience is a plus.
  • Experience of communicating directly with clients
  • Prior experience in a similar position is preferred

Group 10
Skills

  • Sense of priorities
  • Organization
  • Team Spirit
  • Methodical
  • Communicant
  • Ability to make decisions
  • Rigour
  • Adaptability
  • Microsoft office
  • Fluent in both English and French (Oral and Written)

Case Management Team Lead 350

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