ProductLife Group is looking for a Case Specialist to join our dynamic team to contribute to the activities performed in the Hub:
ProductLife Group is looking for a Case Specialist to join our dynamic team to contribute to the activities performed in the Hub:
Responsible for the Quality control of vigilance cases
Medical evaluation of reports
Data entry of vigilance cases in ad hoc databases or in other formats agreed with the client
Follow-up request of vigilance cases by phone/mail
Pre-analysis of complex cases prior to data entry
Medical evaluation of files on:
Identification of submission requirements for each case
Validation of certain documents produced by the Data Manager/ Vigilance Associate / documentalist (phone call forms, etc)
Closing of vigilance files
Identification of requirements and applicable changes to set up ICSR/MLM filters
Analysis of inclusion / exclusion of EV/MHRA cases
Medical information in support of the medical information division
Answering phone calls that generate safety notifications
Review of medical information questions and quality complaints in order to identify safety information
Key Contact for specific customers (with the support of an Activity Manager or the Line Manager)
Writing/setting up quality documents in place:
Doctor in Pharmacy/ pharmacist by training
1-3 years of experience in a similar position
Knowledge of Pharmacovigilance would be an advantage
Database experience preferred
Knowledge of current regulations
Process oriented
Rigorous and ability to work in a team
Use of Microsoft Office tools
Ability to multitask
Flexibility
Excellent communication skills in French and in English for business continuity