The Dutch Medical Information Officer or Specialist will be responsible for handling inquiries in French, English, and Dutch. This includes managing medical information requests from healthcare professionals (HCPs) and consumers. The role also involves an on-call duty week once a month.

Group 10
Responsibilities

  • Respond to medical inquiries in French, English, and Dutch.
  • Provide clear, accurate, and compliant medical information to HCPs and consumers via phone and other channels.
  • Handle potential crises on calls, including managing stressful or high-pressure situations with professionalism.
  • Prioritize tasks effectively to meet deadlines and maintain service quality.

Group 12
Education and Experience Requirements

  • Education: A scientific background is required.
  • Experience: Minimum of 1 year in Medical Information or similar experience involving communication with HCPs or consumers.
  • Languages: Fluency in Dutch and French is essential, in addition to English.

Group 13
Skills

Technical Skills

  • Comfortable speaking with HCPs over the phone.
  • Able to adapt to and utilize various software tools and environments.

Preferred Skills

  • Strong organizational skills with the ability to prioritize tasks.
  • Calm and resilient under pressure, capable of managing challenging situations professionally.
  • A team player with a proactive attitude toward learning and problem-solving.

Dutch Medical Information Officer/Specialist - VAF138

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