Medical Information Specialist – Based in Germany - VAF227

We are looking for a Medical Information Officer / Specialist to support a client project in Germany (starting date : November-December 2025). The ideal candidate will be fluent in German, and English and will provide high-quality medical information services while ensuring compliance with pharmaceutical industry standards.

• Respond to inquiries from Healthcare Professionals (HCPs) and non-HCPs via email and phone in German, French, and English.
• Conduct Pharmacovigilance (PV), Medical Information (MI), and Product Quality Complaints (PQC) cases.
• Serve as the main point of contact for the client, handling reporting, KPI monitoring, and invoicing.
• Draft and update Standard Operating Procedures (SOPs) and Work Process Documents (WPDs).
• Perform bibliographic research and draft summaries on an ad-hoc basis.
• Participate in on-call duty rotations.

• Educational Background: Preferably a scientific degree or experience as a medical secretary. Equivalent experience in the pharmaceutical industry (2-3 years) is acceptable.
• Work Experience: 2-3 years of experience

• Technical Skills:
  • Strong Microsoft Office proficiency.
  • Comfortable handling phone inquiries.
  • Experience with Customer Relationship Management (CRM) tools (Salesforce is a plus).
  • Ability to conduct bibliographic research and draft summaries (preferred).
• Soft Skills:
  • Excellent organizational and communication skills.
  • Ability to collaborate across cross-functional teams.
  • Proactive, adaptable, and stress-resistant in a fast-paced environment.
  • A team player with a positive attitude and willingness to learn.

Additional Advantages:

• Knowledge of another European language is a plus.
• Experience in cross-functional collaboration is beneficial.