Required technical skills:
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Be primary contact to client regarding the management of the service.
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Ensure the launch of the project and the good sharing of project documentation including project oversight (scope of work, , interaction with client process, reporting rules, applicable procedures).
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Implement and keep updated project plan and schedule with the support of project team
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Providing support during external and unannounced audits.
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Bring methodology support to project stakeholders in executing the project activities and cross functional communication.
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Design and implement project plans by coordinating with other departments as well as with clients to ensure that projects are implemented, deadlines are met and deliverables are of high quality.
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Manage changes in a proactive and reactive way, anticipate potential crisis and implement mitigation plans.
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Assisting with license applications as required.
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Ensuring compliance with all regulatory processes, in readiness for both internal and external audits.
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A proven ability to consistently deliver to tight timelines, without negatively impacting on quality or departmental budget
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Systems Management and Administration; Document and track regulatory submissions and regulatory authority approval.