Customizable, flexible, and context-driven case management solution

Our innovative AI-driven solution, navigates diverse sources and formats by handling structured and unstructured data, automating data entry based on source types, and ensuring quality through configurable checks. It supports multiple languages and vigilance streams, offering an innovative and customizable workflow approach for varied case-processing needs. 

With features like AI-based MedDRA scoring, a patient section, a product dictionary, WHO-Drug database integration, and adherence to regulatory rules, our solution enhances efficiency and maintains data integrity in pharmacovigilance. 

Our approach to safety and vigilance, prioritizing patient safety with case management automation

In the evolving pharmacovigilance landscape, case management is a crucial step in ensuring patient safety. Case management faces several challenges linked to tight time constraints, the potentially huge volume of data, and the inconsistency in adverse events reporting, etc. where AI has the potential. 

Our Smart Case Management solution ensures comprehensive coverage, identifying and evaluating information from diverse sources and ensuring high-quality data entry and processing. It offers robust and scalable data handling, customizable interfaces with an extensible and flexible design, multilingual support, thorough validation, stringent quality assurance and security measures, and automated communication workflows. With support for multiple vigilance streams, our solution adapts to your unique needs to provide a tech-enabled, efficient, qualitative safety and vigilance case management service. 

We are excited to embrace AI case management solutions, with new solutions ensuring we are at the forefront of advancing developments and technology.

Nicola Brown

Line of Business Director for Case Management, ProductLife Group

Nicola Brown – Smart Case Management

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Smart Case Management